Shipping policy

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### **Shipping Policy**

Welcome to Finesse! We’re thrilled to have you as a customer. Please review our shipping policy to understand how and when you will receive your orders.

#### **Order Processing:**
- **Processing Time:** Orders are processed within 1-3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification once your order has shipped.
- **Order Changes:** If you need to make any changes to your order (such as address updates or product changes), please contact us within 24 hours of placing your order at **fnsse.clth@gmail.com**. After this period, we may not be able to accommodate your request.

#### **Shipping Methods & Delivery Times:**
- **Standard Shipping:** Delivery is available across Europe. Delivery times and costs vary based on your location. Shipping costs will be calculated at checkout.

Please note that delivery times may vary depending on your location within Europe, especially during peak seasons or due to unexpected delays from our shipping carriers.

#### **International Shipping:**
- Currently, we only offer shipping within Europe.

#### **Order Tracking:**
- Once your order has shipped, you will receive a tracking number via email. You can track your order on our website or directly with the carrier.

#### **Shipping Issues:**
- **Lost or Stolen Packages:** We are not responsible for lost or stolen packages once they have been delivered to the address provided. If your package is lost in transit, please contact us, and we will work with the shipping carrier to resolve the issue.
- **Incorrect Addresses:** Please double-check your shipping address before placing an order. We are not responsible for orders shipped to incorrect addresses provided by the customer.
- **Damaged Items:** If your order arrives damaged, please email us at **fnsse.clth@gmail.com** with your order number and a photo of the damaged item. We will arrange for a replacement or a refund as quickly as possible.

#### **Returns & Exchanges:**
For information on returns and exchanges, please visit our [Return Policy Page]. (Link to return policy)

#### **Contact Us:**
If you have any questions or concerns regarding shipping, please reach out to us at **fnsse.clth@gmail.com**.

Thank you for shopping with Finesse!

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